I have a blog almost ready to go about our trip home earlier this week but I felt I needed to post this one right away … chalk it up to wanting to get rid of my frustration 😦
Hubby and I have been waiting for two new craft breweries to open in Kelowna, Bad Tattoo Brewing and The Office Brewery. Bad Tattoo opened last week and we made a visit to it yesterday, but also opening yesterday was The Office Brewery.
We stopped by The Office first but were politely informed by a lovely young lady that they didn’t open until 3:00 p.m. Well it was only noon and we didn’t think we could hang around until 3:00 so we headed over to Bad Tattoo for a few tastings and some lunch. We really enjoyed our time at Bad Tattoo, the beer was good, the food was good, the staff were friendly and happy to serve us … everything you want in a restaurant.
Can you see what’s coming?
Hubby really wanted to visit The Office on their opening day so after lunch we did some grocery shopping and then arrived at The Office at 2:30, knowing they didn’t open until 3:00 but we had nothing left to do so we thought we would wait outside until 3:00. When we arrived some of the staff were setting up tables outside. Hubby did ask if we could sit down and wait until they opened but he was informed, by a women who we would later find out was the manager or appeared to be the manager, that they didn’t open until 3:00 and we would need to go away and wait for 3:00 p.m.
Hmm not the friendliest greeting but we just figured they were busy getting everything ready so we patiently waited by the door. At exactly 3:00 p.m. the manager opened the door and allowed us to enter and she did say “Thanks for waiting”, unfortunately that was the last polite thing she said to us.
We sat at the bar and did a flight of four beers (a flight is a small sample size of different beers). During the time we were at the bar the staff ignored us, talked amongst themselves, spent time on their phones, did everything except pay any real attention to their customers.
Seriously this was opening day and you have customers who you know have waited around in order to be there to support your business and you can’t even be bothered to acknowledge them! If you live in Kelowna or are visiting our quickly growing craft brewery district, give The Office Brewery a pass … they don’t seem to want your business.
Until next time …